Privacy Policy

Firefly Yacht Services, LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, emergency contact information.
  • Technical Information: Basic data such as IP address, browser type, and usage patterns if you visit our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our yacht delivery and training services.
  • Communicate with you regarding scheduling, updates, and customer support.
  • Ensure safety, compliance, and professionalism during all services.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following cases:

  • Legal Requirements: When required by law, regulation, or government request.
  • Safety & Security: To protect our clients, crew, or property.

4. Data Security

We take reasonable steps to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We keep personal information only as long as necessary to provide our services and meet legal obligations. Once data is no longer needed, we securely delete or anonymize it.

6. Your Privacy Choices

You have the right to:

  • Access the information we hold about you.
  • Request corrections to your information.
  • Request deletion of your information, subject to legal and contractual obligations.

7. Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect information from minors.

8. International Services

Since Firefly Yacht Services may operate in various North American and Caribbean locations, your information may be processed in different regions. By engaging our services, you consent to such transfers.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us